Refund Policy
Refund Policy
Sigmatronics Innovation Private Limited is committed to delivering quality technology services, solutions, and consultancy. Refund eligibility depends on the type of service or project engagement.
Software & Development Services
Due to the customized nature of software development, automation systems, and technology consultancy services, payments made for completed work, milestones, or delivered services are generally non-refundable.
Refund requests may be reviewed on a case-by-case basis.
Hardware & Electronics
Refunds or replacements for hardware products may be considered only if the product is defective upon delivery, the issue is reported within the applicable support period, and the product has not been physically damaged or misused.
Consultancy Services
Consultation fees for advisory sessions, planning, architecture discussions, or technical guidance are non-refundable once services are delivered.
Cancellation Policy
Project cancellations must be communicated formally. Any completed work, resource allocation, or incurred costs may be deducted before processing applicable refunds.
Processing Time
Approved refunds, if applicable, may take several business days depending on banking or payment processing timelines.
Contact for Refunds
For refund-related requests, users may contact Sigmatronics through official support or business communication channels.